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Common Questions from Scoopers
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Which cats is it suitable for?1. The low, wide entrance is friendly to elderly cats, overweight cats, short-legged cats, and cats with limited mobility. No step is needed for easy access.
2. For cats under 6 months old, weighing less than 3 lb(1.5 kg), or with limited mobility, please set the device to manual mode. -
What if my cat doesnβt want to use it at first?When switching from a manual litter box to a smart litter box, your cat may be confused by the rotating drum. In the app, you can first turn off the auto-cleaning function to simulate a manual litter box. When cleaning, press the [Clean] button on the device. After your cat adapts, you can enable auto-cleaning again.
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Will my cat get stuck if it enters during cleaning/flattening?No. If a cat enters, the red light flashes and the app sends a warning. The weight sensor detects the catβs presence and cleaning pauses. It will resume once the cat leaves.
Common Questions from Scoopers
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Trusted by Pet Lovers Worldwide
With over 500,000 units sold globally, UBPet is the choice of cat lovers who want smarter, cleaner living
With over 500,000 units sold globally,
UBPet is the choice of cat lovers who want smarter, cleaner living
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Fast Delivery
Orders shipped β€24h. In-stock items delivered in 3-8 business days.
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24-Hour Reply Guarantee
Guaranteed customer support response within 24 hours.
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1-Year Warranty
Reliable coverage and support with a 1-year warranty.
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30-Day Return
Hassle-free returns or replacements within 30 days for a full refund.